Get in Touch
For questions about products, orders, payments, shipping, returns or refunds, contact Gino & Julia using the details below or submit the contact form.
Contact Information
Gino & Julia
1089 Rue Thérèse-Casgrain
Chicoutimi, QC G7H 6L1
Canada
Email: info@ginoandjulia.com
Customer Support Hours
Monday - Friday: 9:00 AM–5:00 PM Eastern Time
Saturday and Sunday: Closed
We aim to respond to enquiries within 12 business hours during our regular support hours.
Returns
Contact us before returning an item. Approved returns must be sent according to the return instructions provided by our customer support team.
Please do not send returns to our business address unless we have confirmed the address in writing. Unauthorised returns may not be accepted.
Send us a message
Complete the form below and provide the relevant details so our customer support team can review your enquiry.